Support and Training - Education and Resources

Education and resources to maximize your EMC investment

When you implement an EMC product, we commit to helping you optimize your information infrastructure. We'll give you the training and resources to succeed—whether it's through a designated expert or via Powerlink, our online support hub. It's all part of how we equip you to maximize the value of your EMC investment.

Support

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New Customers: Learn how to fully leverage the EMC resources available to you.
Powerlink: Register for the EMC Powerlink web portal to leverage EMC's latest support tools, technical information, and expertise.

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Contact Support: Gain direct access to support for your EMC information infrastructure.

About Customer Support

Maintenance and Technical Support: Access corrective maintenance, customized support, remote and online support tools.
Support Options: Address issues with responsive and rapid resolution for all your platform, software, and solution needs.
Secure Remote Support: Get 24-hour remote monitoring, troubleshooting, and repairs, protected by advanced security features.
Product Warranty, Maintenance, and Use Rights: Sign up for our all-inclusive warranty and post-warranty maintenance services packages.
Personalized Support: Learn more about our onsite or remote security-enabling services and post-warranty options.
Purchase, Renew, or Upgrade: Purchase EMC Service Event Packs, and renew or upgrade your software support services.